XVIIPrinciple 17 of 21

Close the gap between word and deed

Promise less and deliver it. The reliability of a person is not a moral decoration; it is the material institutions and relationships are built from, and it is…

RJUTA · STRAIGHTNESS

Promise less and deliver it. The reliability of a person is not a moral decoration; it is the material institutions and relationships are built from, and it is measurable by anyone who has depended on you.

The practice

For one month, commit to nothing you are not certain you will do — and do everything you commit to.

A question to carry

What have I said I would do and not done, and who is still waiting?

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